Support

Shifts Support

Having trouble with the Shifts app? Fill in the form below and we'll get back to you as soon as we can.

Response time

Usually within 2 business days

We aim to respond to all support requests within 2 business days. For urgent issues, please describe your problem in as much detail as possible.

Before you write

Rota, pay or leave question?

Your shifts, pay rates and leave decisions are set by your employer, so ask your manager first. For app problems, update Shifts from the App Store or Google Play and include your app version and device model.

Send us a message

Maximum 3,000 characters.

How we handle what you send: Shifts privacy policy.

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